A MUNICIPALITY-LED OWNER ASSISTANCE PROGRAMME
PRX Powered by Property Recovery Exchange

A new standard in municipal arrears recovery.

The game-changing arrears recovery platform that accelerates municipal revenue recovery, gives property owners a way forward, and builds stronger communities.

No municipal fees No municipal funding POPIA-aligned
PRXRECOVERY NETWORK
Municipal arrearsRECOVERED
MunicipalityVisible & in control
PRX NetworkCoordinated workflow
RevenueImmediate + recurring
Transfer completed
R0Cost to the municipality
OneControlled digital workflow
TwoMunicipal revenue benefits
Real-timeCase tracking and reporting

When arrears prevent transfer, everyone remains trapped.

Many owners cannot sell because municipal arrears must first be settled to obtain clearance. The municipality remains unpaid, the property stays with a non-paying owner and the owner cannot unlock the value in the property.

PRX changes the sequence: facilitate the sale, fund the arrears, complete the transfer.

WITHOUT PRX

Value remains locked

  • Arrears remain unpaid
  • Property cannot transfer
  • No new paying owner
WITH PRX

Transfer becomes possible

  • Arrears recovered at transfer
  • Owner unlocks property value
  • New monthly revenue begins

One property can unlock value for the owner and revenue for the municipality.

A trapped owner may have sufficient value in the property, but cannot complete the sale because the municipal account must first be settled.

Property selling priceR1,000,000
Municipal arrears settled− R95,000
Estimated legal and transfer costs− R32,000
Estimated owner payoutR873,000
Illustrative transaction. Actual costs and payout will vary.
Municipality recovers R95,000Historic arrears are settled.
Owner unlocks R873,000A possible new start.
New monthly payer createdCurrent municipal revenue begins.

The municipal arrears recovery journey

Two ways to enter PRX. One coordinated journey to recover arrears, unlock the transfer and create a new paying owner.

TWO ENTRY ROUTESThe case enters PRX through either route A or route B
01A
OWNER-LED ENTRY

Municipality sends the opt-in link

The owner opens the municipality-branded page, provides property details and gives consent to enter PRX.

Municipality sends a secure assistance link to a property owner
OR
Municipality and PRX upload a property owner case into the platform
01B
MUNICIPALITY OR PRX ENTRY

The owner’s case is uploaded

The municipality or PRX creates the owner’s case, which automatically enters PRX for consent and engagement.

Both routes merge into one controlled PRX workflow
02
VERIFY & AUTHORISE

Details and consent are confirmed

PRX confirms the owner’s information, authority and required POPIA consent before the case progresses.

Consent confirmed Case ready
Property owner verifies details and provides secure consent
↓
Estate agent, conveyancer and funding partner connected through PRX
03
COORDINATE

PRX activates the recovery network

An approved estate agent, conveyancer and funding partner are coordinated through one visible platform.

Estate agentConveyancerFunding partner
↓
04
UNLOCK THE TRANSFER

The property is sold

The appointed agent works with the owner, secures a suitable buyer and uploads the accepted offer into PRX.

Buyer secured Offer accepted
Estate agent and property owner complete a property sale
↓
Municipal arrears are settled and keys are transferred to a new paying owner
05
SETTLE, CLEAR & TRANSFER

Arrears are settled and transfer creates two wins

An approved funding partner pays the required municipal arrears. Clearance proceeds and the property transfers to a new owner.

Immediate recoveryHistoric municipal arrears are settled.
+
Recurring revenueA new owner begins paying current charges.

See what PRX could mean for your municipality.

Turn assumptions into a practical discussion about historic arrears, property transfers and the longer-term revenue base.

LIVE ESTIMATE

Model your municipality’s opportunity

Adjust the assumptions to see the potential scale of arrears recovery and new current revenue.

Illustrative estimate only. Actual results depend on qualifying owners, property equity, transaction approval and successful transfer.

ESTIMATED IMPACTBased on 900 transfers per year
Potential arrears recovered annuallyR 58 500 000Historic debt recovery
New owners created annually900
New annual current-revenue run rateR 27 000 000
5-YEAR ILLUSTRATIVE IMPACTR 326 250 000
Arrears recovery R 292 500 000 New current revenue R 33 750 000
Discuss these assumptions

One transfer.
Two municipal wins.

PRX does more than recover an old balance. It helps improve the future payment profile of the property.

WIN 01

Immediate arrears recovery

The qualifying balance is settled so municipal clearance and transfer can proceed.

+
WIN 02

Recurring current revenue

A new property owner takes responsibility for paying municipal charges going forward.

A compelling recovery channel.
Without municipal financial risk.

No fees

No implementation or platform fees for the municipality.

No funding required

PRX-approved partners fund qualifying transactions.

POPIA-aligned

The owner opts in before personal information enters the workflow.

Visible progress

Real-time tracking, clear stages and consolidated reporting.

Less administration

PRX coordinates the participants and the transfer journey.

Recurring revenue

Recover historic debt and replace a non-payer with a paying owner.

Every case. Every participant. One clear view.

The municipality remains visible and in control while PRX coordinates the workflow, stakeholders and progress reporting.

  • Case status and recovery pipeline
  • Stage-by-stage transfer tracking
  • Stakeholder and action visibility
  • Consolidated recovery reporting
See PRX in action
PRX
JM
MUNICIPAL DASHBOARDRecovery overview
Active cases248+12 this month
In transfer6426% of cases
Arrears pipelineR8.4mIllustrative value
Recovery progressLast 6 months
Recent casesOffer accepted Case #PRX-2048Clearance funded Case #PRX-2039

Platform illustration using representative data. Your municipal dashboard is configured to your recovery programme.

Every delayed transfer prolongs the arrears problem.

PRX provides an additional, voluntary recovery channel. It does not replace the municipality’s existing credit-control and debt-collection measures.

01Debt continues to ageHistoric arrears remain unresolved.
02The owner remains trappedProperty value cannot be unlocked through sale.
03No new payer entersThe municipal account remains exposed.

Designed for accountable municipal participation.

PRX places the municipality at the front of the programme while providing a controlled process behind it.

Owner-led consent

Owners voluntarily opt in before their information enters the PRX recovery workflow.

Municipality-led communication

The municipality uses its approved invitation and remains the visible programme sponsor.

Controlled participants

Estate agents, conveyancers and funding partners are assigned within a coordinated process.

Clear activity trail

Case stages, actions, documents and outcomes remain visible for operational reporting.

Start with a controlled municipal pilot.

Test PRX against a defined group of qualifying arrears properties, measure the results and then decide whether to expand.

Discuss a pilot programme
  1. 1
    Select a defined portfolioThe municipality identifies an appropriate group of property accounts.
  2. 2
    Invite owners to opt inThe municipality sends its approved assistance invitation.
  3. 3
    PRX coordinates qualifying casesParticipants and milestones are managed through the platform.
  4. 4
    Measure before expandingRecovery, transfers and new paying owners are reported.
FOR MUNICIPALITIES

Recover revenue without adding administrative burden.

Request a municipal demonstration →
FOR PROPERTY OWNERS

Are municipal arrears preventing you from selling your property?

Find out how owner assistance works →

Turn municipal arrears into measurable recovery.

Request a PRX demonstration, discuss a controlled pilot or ask us to model the opportunity for your municipality.

No platform fees to the municipality No municipal transaction funding required Municipality remains visible and in control
PRX — a Future Finance product
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